Innovating Together
Guidewire Insurance Forum 2019
Guidewire Insurance Forum 2019
Melinda Smith 
May, 2017Friday, 17 May, 2019, 13:30 - 17:10 (Cocktails 17:10 - 18:30)
Shangri-La Hotel, Tokyo
Guidewire Events
| 13:30 – 14:00 | Registration | |
| 14:00 – 14:10 | Opening Remarks |
|
| 14:10 – 14:40 | How an Insurance Platform Helps Insurers Meet Business and IT Goals in a Time of Accelerating Change Brian Desmond, Chief Marketing Officer, Guidewire (English) |
|
| Intuitive digital engagements for all stakeholders in the insurance lifecycle, and personalized and tailored products for insurance customers require more than just a core system transformation. Many new insurance relevant data streams and digitally native business models are emerging, sometimes from new entrants and non-insurance players. How should insurers respond? Insurers need to act on five key imperatives; optimize operations, increase engagement, drive smart decisions, innovate quickly and simplify and de-risk IT through utilization of cloud services. Insurers need to think about the utilization of a platform that unifies three elements: software, services, and a partner ecosystem to power their business and to fulfill these five key imperatives. | ||
| 14:40 – 15:10 | Technology's Bold New Contribution to Insurance Laura Drabik, Group Vice President - Innovation, Guidewire (English) |
|
Over many years spent listening to and advising insurers and insurtechs around the world, Laura Drabik has built a deep understanding of challenges faced and successes achieved by industry innovators. Laura will share her perspective on technology's contribution to insurance:
|
||
| 15:10 – 15:40 | The Evolution of "Connecting" - Digital transformation of Claims Processes Mr. Hideto Kato, Deputy Manager, Claims Management Dept. (Claim Tech Team) Tokio Marine & Nichido Fire Insurance Co., Ltd. (Japanese ) |
|
| Well into its ClaimCenter implementation journey, TMNF is already achieving benefits. One example is our improved response when catastrophic disasters occur; connecting with remote offices and agents in paperless real-time, proving multi-location is effective in increasing customer value. From now on, we will expand this "connection" with customers and solution partners. By utilizing ClaimCenter's robust platform and further promoting digital transformation, we will strive to ensure the quality of operations that actually need to be carried out by real people, while strengthening contact points with customers and improving operational efficiency. | ||
| 15:40 – 16:00 | Refreshment Break |
|
| 16:00 – 16:30 | Is Innovation Possible from the Inside? Inji Charkani, Chief Innovation Officer, Axa Partners (English) |
|
| Inji Charkani explores the big picture of innovation from the perspective of an established insurer that has achieved successful innovation by better understanding culture and core competencies, as well as collaborating more with technology partners. Discussing AXA's various innovation approaches from incremental to disruptive, Inji shares her conclusions regarding customer focus, trust, data and partnerships throughout the innovation journey. | ||
| 16:30 – 17:00 | Beyond the hype: Integrating Next Generation Technologies To Develop User Based & Motor Insurance Products & Services Ryadh Jebali, Head of Group PMO & Telematics Development, Aioi Nissay Dowa Europe - MS&AD (English) |
|
| With the growth of telematics and the expanding transition from car ownership to car usership models, the automotive UBI market has already raked up 65.1 million policyholders – and it is expected to flourish during the next few years. The insurance industry needs to invest in data technologies such as machine learning and artificial intelligence to accelerate the transition into mobility insurance protection (PAYD, PHYD and MHYD) and aim to become orchestrators of door to door mobility services. Ryadh will share his experience with the journey of an insurer shifting from a classic motor retail underwriting business model into a telematics mobility protection provider. | ||
| 17:00 – 17:10 | Closing Remarks | |
| 17:10 – 19:00 | Cocktails | |
