Matt Myers
Senior Vice President
Erie Insurance
Hyatt Regency Sydney,
Darling Harbour
Friday, 16 May 2025
It's an industry event you do not want to miss—reserve your space today!
I hereby authorize Guidewire the right to photograph, reproduce and otherwise use, and permit others to use, my image captured from this conference solely for the purposes of advertising, publicity, and promotion of without further consent or compensation to me, and I hereby irrevocably waive all legal and equitable rights against Guidewire relating to all liabilities and damages by the use of such images.
If you have any issues with registration, please contact [email protected].
Time |
Speakers | |
9:00 |
Registration | |
10:00 |
Guidewire Opening Keynote Guidewire President John Mullen and team will share Guidewire’s perspective on the key strategic imperatives for insurers and how the Guidewire community is helping shape the industry's future. They will outline Guidewire’s strategy to provide a comprehensive and integrated platform—including core applications, digital capabilities, data, analytics, AI, and a robust app marketplace—designed to help insurers stay agile and competitive in a rapidly evolving market. |
John Mullen Shaji Sethu Amy Mollin Michael Howe |
11:30 |
Break | |
11:50 |
Customer Showcase Platform transformations are hard. And new capabilities are only as powerful as the uses to which they’re applied. What’s going on in people’s minds is just as important - if not more important - than what’s happening behind their screens. In this session, Neil Morgan, COO of Insurance Australia Group, will outline IAG’s work to drive inclusive innovation, harnessing the power of language to reach beyond technical capabilities and the promise of Gen AI. Neil will share stories illustrating the value of an innovative mindset during a crisis, how 15 painful minutes became 15 painless seconds, and how just seven words can change a life. |
Neil Morgan |
12:10 |
Customer Showcase With more than $10 billion in net written premiums, CNA is one of the largest commercial property and casualty insurers in the United States and Guidewire’s very first customer. Join Dan Wuest, SVP – Technology Portfolio Execution, as he shares how CNA approached its Guidewire Cloud migration and overall transformation, leveraging incremental successes, and innovations like APD and Jutro along the way. |
Dan Wuest |
12:30 |
Lunch | |
14:00
|
Customer Showcase This in-depth conversation between Guidewire's Carol-Ann Gough, VP Customer Success, APAC and Michael Medway, Portfolio Director at icare, will unpack the technical and operational foundation of icare’s transition to a cloud-based model on Guidewire. Michael will share how icare is implementing a Center of Excellence to standardize delivery, enforce architectural governance, and drive reuse across teams. Learn how icare adapted its operating model to support modular deployments, continuous delivery pipelines, and real-time observability—enabling greater resilience, faster change cycles, and reduced operational complexity. |
Michael Medway Carol-Ann Gough |
14:25 |
Thought Leadership Session In this session, Matthew Wolff, Principal at PwC will present five key technology-related assumptions that are commonly held but likely to be disrupted in the future. From the rise of agentic agents to quantum computing, the insurance industry is at a tipping point in how new technology will impact the workforce, fraud risk, cyber, and more. |
Matthew Wolff Principal, PwC |
14:50 |
Thought Leadership Session Insurers globally are facing a confluence of macroeconomic pressures like climate driven losses and inflation at a scale that has not been seen before. That is changing the exposures we cover to the point that the traditional products and approaches we’ve used may no longer be viable. Learn how we can take a new approach to risk selection, pricing and the insurance products themselves to ensure the long term health of our industry. Given the importance of insurance in enabling the entire world economy, this is about ensuring the economic viability of our industry and the global economy. |
Bryan Falchuk |
15:25 |
Break |
|
16:00
|
Thought Leadership Session Explore how digital innovation, data insights, and generative AI are revolutionizing workers’ compensation. This session showcases key capabilities and a live demonstration of smarter, more efficient claims management. |
Laura Drabik |
16:25
|
Thought Leadership Session Explore how a strategic and intentional partnership between the Workplace Safety and Insurance Board (WSIB) and Guidewire is helping to shape the future of the workers’ compensation industry. Join Gavin Pokan, COO of the largest workers’ compensation board in Canada, as he shares how the WSIB is leveraging its in-house claims expertise and front-line operational insight to collaborate directly with Guidewire on new product features designed specifically to the industry realities of workers’ compensation, enabling sustainable transformation. |
Gavin Pokan |
16:45 |
Closing Remarks |
Shaji Sethu |
17:00
|
Reception |
|
