10:30 - 11:00 |
Registration | |
11:00 - 11:10 | Opening Remarks Jeff Proudfoot, Regional Vice President Asia-Pacific, Guidewire |
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11:10 - 11:40 | Technology's Bold New Contribution to Insurance Laura Drabik, Group Vice President Innovation, Guidewire |
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Over many years spent listening to and advising insurers and insurtechs around the world, Laura Drabik has built a deep understanding of challenges faced and successes achieved by industry innovators. Laura will share her perspective on technology's contribution to insurance:
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11:40 - 12:20 | How an Insurance Platform Helps Insurers Meet Business and IT Goals in a Time of Accelerating Change Matt Sigman, Vice President, Strategic Development, Guidewire |
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Insurers need to think about the utilization of a platform that unifies three elements: software, services, and a partner ecosystem to power their business and to fulfill key imperatives. Matt will share Guidewire's strategic platform direction that will enable the realization of these goals while providing a foundation for continued evolution and optimization of the underlying technology. | ||
12:20 - 1:30 | Lunch | |
1:20 - 2:20 | Extreme Customer Centricity: The Only Strategy for the New World Nancy Rademaker, Author & Thought Leader |
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Nancy Rademaker will share first-hand experiences from her two decades in the IT industry observing the impact of digitisation on consumer behaviour. A highly-rated and motivating international business speaker, Nancy has energized many events with bold presentations on the topics of digital transformation, extreme customer centricity and business model change. Nancy has a reputation for leaving people inspired with the right innovation-driven mindset and actionable insights to shape their own Day After Tomorrow Strategy. | ||
2:20 - 2:50 | Is Innovation Possible from the Inside? Inji Charkani, Chief Innovation Officer, AXA, Paris |
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Inji Charkani explores the big picture of innovation from the perspective of an established insurer that has achieved successful innovation by better understanding culture and core competencies, as well as collaborating more with technology partners. Discussing AXA's various innovation approaches from incremental to disruptive, Inji shares her conclusions regarding customer focus, trust, data and partnerships throughout the innovation journey. | ||
2:50 - 3:20 | Refreshments | |
3:20 - 3:50 | Guidewire Marketplace and DevConnect: Enabling an Ecosystem of Innovative Solutions Stephen Pinedo, Senior Director, Global Product & Solution Marketing, Guidewire |
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An increasing number of innovative solutions are entering the insurance industry either through established software providers or through the ever growing space of insurtech companies. Insurers face the challenge to evaluate, test and try to integrate those solutions within their existing systems. In this session you will learn how Guidewire is enabling insurers to take advantage of new and creative solutions from a growing ecosystem of innovation with Guidewire Marketplace. You will also hear how Guidewire DevConnect, a new development from Guidewire, simplifies the creation of solutions for software vendors and the consumption of those solutions by insurers and thus enables a vital ecosystem of curated and proven software solutions to drive innovation in the insurance industry. | ||
3:50 - 4:20 | How We Got Here and What Are The Next Steps? Allan Lubitz, SVP and CIO, Mercury Insurance (Retired); Senior Industry Fellow, Univ of California, Irvine; Senior Advisor, Consultant and Board Member |
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Allan will share key information to help you develop your strategies, cost/benefit analyses, and roadmaps regarding cloud and InsurTech, as well as ongoing investments in user experience based on role, channel, and platform. He will also recount his 10-year journey with Guidewire including being first to implement Guidewire’s full InsuranceSuite, Producer Engage Portal, and a version upgrade. | ||
4:20 - 4:50 | Beyond the Hype: Integrating Next Generation Technologies to Develop User Based & Mobile Motor Insurance Products and Services Ryadh Jebali, Head of Group PMO & Telematics Development, Aioi Nissay Dowa Europe - MS&AD |
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With the growth of telematics and the expanding transition from car ownership to car usership models, the automotive UBI market has already raked up 65.1 million policyholders — and it is expected to flourish during the next few years. The insurance industry needs to invest in data technologies such as machine learning and artificial intelligence to accelerate the transition into mobility insurance protection (PAYD, PHYD and MHYD) and aim to become orchestrators of door to door mobility services. Ryadh will share his experience with the journey of an insurer shifting from a classic motor retail underwriting business model into a telematics mobility protection provider. | ||
4:50 - 5:00 | Closing Remarks Jeff Proudfoot, Regional Vice President Asia-Pacific, Guidewire |
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5:00 - 7:00 | Cocktails |