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White Paper

Beyond Convenience: Claims Reimagined


The world is turning into a hyper-digitalized environment. Consumers expect state-of-the-art digital journeys in any life situation and want to engage with any service provider at their terms and through touchpoints they choose. Insurers seek opportunities to innovate, engage with their customers and at the same time grow efficiently and optimize operations. A claim is the most important touchpoint with a customer, the moment of truth.

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