Web seminar

Keep an Eye on the Future When Selecting Your New Policy Administration System

With Property/Casualty transformation efforts typically lasting 3 – 5 years, insurers need to find 'quick win' opportunities to realize more immediate benefits as well as ensure that they are laying a foundation in line with their company's longer term transformation roadmap to accommodate future business needs. It's a critical balancing act with little room for error. In the case of Australia's RACQ, there was an immediate mandate to establish an enterprise platform as part of its separation from another insurance company.

Listen to this web seminar to learn about the RACQ transformation and how you can take a longer term view when selecting your next generation policy administration systems. The presentation will help you consider how to:

  • Serve customers in the future while not disrupting service in the short term
  • Model a product portfolio with an eye towards adding new products in the future
  • Meet core program objectives such as: improving customer service, enabling customer self-service, increasing responsiveness to market opportunities, raising productivity & improving retention and conversion rates
  • Ensure strategic goals are achieved through enterprise integration of services

Guest Speakers

  • Donald Light, Senior Analyst, Celent
  • Clifford Foster, Director, Financial Services, Ernst & Young
  • Ashley Vansleve, Executive Manager Strategy & Communications, RACQ


  • James McCully, Product Marketing Manager, Guidewire

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