Guidewire is Rated as a Best-in-Class

ANALYst Report

The CEB TowerGroup Claims Management Systems Technology Analysis, 2012 is designed to identify key components of a technology investment decision and effectively compare vendor technology products to assist P/C insurers with their selection decisions. The CEB TowerGroup technology analysis process provides:

  • A customer-driven, transparent, and unbiased review designed to drive informed business decisions; and
  • Identification of the 21 attributes that define a “best-in-class” claims management technology  resulting from combined qualitative and quantitative data from interviews with industry experts, financial institutions, vendors, and surveys of insurance carriers.

The top vendors were designated as key performers based on their composite scores in each of the technology categories: Business Process Optimization, Enterprise Support, Workflow Automation, and User Experience.

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“Meeting consumer and distributor expectations while addressing expense issues requires leading edge technology particularly from vendors that clearly understand the claims space. Companies such as Guidewire bring technology and business expertise, and partner with their customers to execute new business functionality to drive operational improvement.”

Karen Pauli, Research Director, Insurance – CEB TowerGroup

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