Every insurer is thinking about how they can provide the “Amazon” experience. Today’s hyperconnected customers want speed, convenience, and transparency. Three leading insurtech pros will describe how they enabled the convenient experiences your policyholders are looking for and how they integrated their solutions with Guidewire.
Our contributors are the following insurtech innovators and Guidewire ecosystem partners:
- Andy Greff, CEO at Plnar: Deliver a completely virtual claims documentation process that is simple enough for anyone to complete with a smartphone. Receive 3D models, 2D sketches, measurement reports, and measurable SmartPix to decrease cycle time and reduce loss adjustment expenses (LAE).
- Ujjval Patel, Director of Consulting and Solutions at Hi Marley: Create better conversations and exceptional policyholder experiences. Texting keeps the claim moving forward while keeping policyholders informed at every step — resulting in reduced cycle times and improved customer retention.
- Bill Clausen, EVP for Business and Industry Relations at Prelude Software (PayPilot): The culmination of meeting claimants’ expectations requires the near-immediate delivery of their claim payments. Exceed expectations by embracing payee-facing portals and new ways to process claims, including claim payments like e-checks, online deposit, virtual cards, and direct-to-payee debit cards.