Guidewire

Guidewire インシュアランスフォーラム 東京 2026

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"Guidewire has a history of investing in R&D to continually improve its system, which gives us confidence that as our needs evolve, they will evolve with us."

Matt Myers

Senior Vice President
Erie Insurance

Agenda

Agenda

 
Time
   Speakers
12:30
 Registration  
13:00

The Dawn of Intelligent Insurance in Japan

Join the Guidewire executive team for a keynote introducing Intelligent Insurance, a new era enabled by modern insurance platforms and AI. The session will explore how platform innovation is driving faster development, greater efficiency, and smarter automation, and how new applications enable more adaptive pricing, stronger risk decisions, and faster, more consistent claims and underwriting outcomes for insurers across Japan.

Mike Rosenbaum
Chief Executive Officer, Guidewire

Diego Devalle
Chief Product Development Officer, Guidewire

Miyuki Ebata
Japan Country Manager, Guidewire
14:15
 Break  
14:45

Insurer Success Story

Scaling a Member‑First Insurance Model: How CSAA Insurance Group Delivers Superior Service and Sustainable Growth

Join CSAA Insurance Group’s CIO Brad Lontz to explore how the top U.S. insurer serving 3 million policyholders drives sustainable growth and retention through a focus on serving members. Learn how CSAA utilizes its NextGen cloud platform and AI-driven "Smart Assistants" to augment decisions, reduce friction, and improve communications. This session offers a strategic look at aligning technology with service excellence to create a scalable competitive advantage in personal and commercial lines.

Brad Lontz
Executive Vice President and CIO, CSAA
15:00

Partner Perspectives

Accelerating Insurance Innovation with AI

The Japanese insurance market has reached a definitive tipping point: AI is no longer a "future technology" to be monitored from the sidelines, but a fundamental imperative for operating in today’s competitive, high-risk market. Join PwC partners Hiroko Kakiuchi and Kosuke Okada to understand how insurers can leverage AI to achieve speed to market and gain efficiencies without compromising compliance or security.

Hiroko Kakiuchi
Partner, PwC

Kosuke Okada
Director, PwC
15:20

Insurer Success Story

Software-First Innovation: How MOTER Technologies Accelerates Digital Insurance in 30 Days

This session will explore a software-first approach to motor insurance. Drawing on a decade of Guidewire expertise, Chopper Takeda will demonstrate how MOTER Technologies leverages Jutro Digital Platform and InsuranceSuite to launch branded insurance offerings in just 30 days. Through a live demo of their digital quote flow, learn how MOTER combines customer and partner perspectives to drive rapid digital transformation and capture new business opportunities. You will also get an exclusive sneak peek at MOTER's upcoming Marketplace offering, designed to help insurers further leverage the Guidewire platform.

Chopper Takeda
Group Vice President, Sales / Risk Management Services / Strategy, MOTER Technologies, Inc.
15:35
 Break
  
16:05

Partner Perspectives

Intelligent Insurance Through AI, Platforms & Global Collaboration

In this session, we will introduce Alchemy—one of Guidewire’s key partners that has joined the NTT DATA Group—along with NTT DATA’s initiatives to support transformation for property and casualty insurers. By combining Alchemy’s expertise in Guidewire implementation and operations with NTT DATA’s extensive insurance domain knowledge developed both in Japan and globally, we are strengthening our ability to enhance Guidewire utilization and provide support through a globally integrated delivery model. In addition, as part of NTT DATA’s initiatives in Japan and overseas, we will present concrete examples of advancing insurance operations, including risk assessment using satellite data, AI-driven efficiency improvements in claims processing, and integration with payment platforms.

Junpei Shimamura
Executive Manager, NTT DATA

John Harkin
Managing Director, Alchemy
16:25

Guidewire Japan User Group: Your Shortcut to Expert Knowledge

This short session highlights how the Guidewire user community in Japan builds connections, shares knowledge, and learns from one another. Featuring perspectives from community members on what the community means to them and the value it brings.
16:35

Customer Discussion

Beyond the Core: Unleashing the Full Power of Guidewire Cloud to Shape the Future of Insurance

As the P&C insurance landscape evolves at unprecedented speed, this session repositions Guidewire from a traditional core system to an integrated cloud platform that accelerates the entire business. We’ll explore the impact of connecting the full Guidewire Cloud stack end to end, featuring candid, real-world transformation stories from the senior leaders at Sompo Direct and MOTER Technologies.

Tadashi Yamanaka
CIO, Sompo Direct Insurance Inc.

Chopper Takeda
Group Vice President, Sales / Risk Management Services / Strategy, MOTER Technologies, Inc.
17:00

Motivational Speaker

Changing Yourself to Change the Future: Lessons in Communication Learned from Challenges

Kimiyasu Kudo
Former coach of the Fukuoka SoftBank Hawks
17:25
 Closing Remarks
 Miyuki Ebata
Japan Country Manager, Guidewire
17:30
 Cocktail Reception
  
 

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Set in the heart of Tokyo’s historic Nihonbashi district, the Mandarin Oriental, Tokyo offers a refined setting that blends contemporary luxury with Japanese tradition—an ideal backdrop for meaningful discussions and high-level exchange.

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Speakers

Mike Rosenbaum

Chief Executive Officer

Guidewire

Mike Rosenbaum joined Guidewire as Chief Executive Officer in 2019 and has served on our board since then. Since Mike’s arrival, Guidewire has cemented its position as the leading cloud platform serving the P&C insurance industry, growing cloud adoption by over 500%, tripling cloud revenue, and expanding the Guidewire partner ecosystem to become the largest in P&C insurance. Mike’s focus on delivering value for customers, coupled with his “ship, shipmate, self” approach to prioritization, continue to shape the industry-leading platform, applications, and content trusted by insurers globally. Prior to Guidewire, Mike led product management and go-to-market strategy for core CRM products at Salesforce and served in the US Navy as a submarine officer. He has also served on the board of directors of Docusign, Inc. (NASDAQ: DOCU) since September 2025.

Diego Devalle

Chief Product Development Officer

Guidewire

Diego has held numerous executive positions overseeing technology and product development in the San Francisco Bay Area, India, and Europe. In his role at Guidewire, he drives design and strategy to implement engineering goals that address the needs of P&C insurers, such as the requirement to rapidly bring new and differentiating insurance products to market. Prior to Guidewire, Diego served as Vice President of Software Development and Vice President of Product and Engineering at SAP Labs. He began his enterprise software career at Baan in the Netherlands.

Miyuki Ebata

Japan Country Manager

Guidewire

Since joining Guidewire in 2009, Miyuki Ebata has been a trusted partner to insurers in Japan, known for her deep understanding of customer needs and long-term commitment to their success. In March 2024, she stepped into dual roles of Acting Japan Country Manager and Head of Customer Success, leading with a focus on delivering real value to customers through both strategic vision and hands-on support. As of October 2024, Miyuki serves as Country Manager of the Japan office. She remains dedicated to building strong partnerships and ensuring every customer receives seamless, responsive and customer-centric support at every stage of their journey.

Christina Colby

Chief Customer Officer

Guidewire

As Guidewire’s Chief Customer Officer, Christina looks after our customers globally and helps them to realize optimal value at every stage of their journey with Guidewire. Christina leads the Customer Success & Alliances organization, bringing together expertise from both internal teams and consulting partners to deliver as much value as possible for our customers. Beyond her 5 years on Guidewire's leadership team, Christina has considerable commercial and operational cloud experience. She brings deep consulting knowledge to Guidewire programs as well as SaaS proficiency from her 15 years at Capgemini. Christina also spent four years on the executive leadership team of Virtustream, the mission-critical cloud company of Dell Technologies.

Brad Lontz

Executive Vice President and Chief Information Officer

CSAA Insurance Group

Brad Lontz is Executive Vice President and Chief Information Officer at CSAA Insurance Group. With more than 25 years of leadership experience across insurance, financial services, and consulting, he focuses on aligning technology transformation with business outcomes. Prior to joining CSAA, he served as CIO at CopperPoint Insurance Companies, where he led the migration of core systems to Guidewire Cloud and a broader cloud-native data and integration architecture. He has also held senior leadership positions at Liberty Mutual Insurance, Cummins Inc., and Price Waterhouse.

Tadashi Yamanaka

Chief Information Officer

Sompo Direct, Inc

After beginning his career at a system integrator, Mr. Yamanaka joined Sompo 24 Insurance Company (currently Sompo Direct Insurance Company) in 2005. In 2019, he was appointed Head of the Information Systems Department, and later served as Head of System Services Department at Saison Automobile & Fire Insurance Company (currently Sompo Direct Insurance). He has served as Executive Officer since 2022, Board Director and Executive Officer from April 2025 and Senior Executive Officer from April 2026.

Chopper Takeda

Vice President of Insurance (BizDev & Strategy)

MOTER Technologies, Inc.

Chopper started his career at Aioi Nissay Dowa Insurance Co., Ltd., working in sales for local market before moving to the international division, where he gained global experience across Europe, Oceania, and the Americas. In the UK and New Zealand, Chopper led the implementation of Guidewire and established best practices for insurance platform development from business standpoint. Since April 2024, Chopper has been with MOTER Technologies as Vice President, leveraging this experience to lead and oversee new insurance business development, sales, and marketing.

Junpei Shimamura

Executive Manager

NTT DATA Japan Corporation

Junpei Shimamura started his career at NTT DATA as a new graduate, working on shared and SaaS-based core banking systems as well as web and smartphone application package development. Since 2021, he has been leading organizational transformation and new business development initiatives leveraging the large-scale agile framework SAFe. Drawing on his deep expertise in package development, he now drives the expansion of NTT DATA’s Guidewire business in collaboration with Alchemy, while enhancing added value through stronger integration with company’s internal platforms.

John Harkin

Managing Director

Alchemy Technology Services Limited

John is the founder and former CEO of insurance technology company, Alchemy Technology Services, which he established in 2018 in his hometown of Derry to drive economic growth and develop local talent. After studying computing in London, he led major IT transformation programmes at KPMG and PwC and gained international experience at organisations such as Apple Europe. With more than 30 years of leadership in the insurance and IT sectors, including senior roles at DXC, he has helped Alchemy grow into a leading Guidewire partner and now plays an influential role in NTT DATA’s global insurance business following Alchemy’s integration. He is also actively involved in community and cultural initiatives in the region.

Hiroko Kakiuchi

Partner, Insurance

PwC

Hiroko is a Partner in the Insurance team at PwC Consulting and serves as the Guidewire Alliance lead in Japan. She has over 25 years of consulting experience in Japan and Australia, supporting financial institutions in transformation across a broad range of areas, from new business strategy development and cross-industry collaboration to operational reform enabled by policy administration, claims management, and finance system implementation. Having lost her home twice—during the Great Hanshin-Awaji Earthquake and in a tornado disaster in the United States—she is committed to supporting insurers in fulfilling their role of providing the foundation that enables individuals and businesses to take on diverse and ambitious challenges with confidence. After becoming a mother and returning to work in Australia, she was inspired by role models who had paved the way. She is committed to helping shape a consulting industry in Japan where leaders with diverse life and business experiences can thrive.

Kosuke Okada

Director

PwC

Kosuke is a Director in the Insurance team at PwC Consulting and member of Guidewire practice in Japan. With 10 years of experience as an engineer and 15 years as a consultant, He has primarily worked on new business creation, business operation transformation, and system modernization planning/package selection at PwC Consulting. In recent years, He has been particularly involved in projects utilizing packages and cloud services. Furthermore, as a member of PwC Consulting, participate in the Fintech Association Japan, actively contributing to the development of the insurance industry and start-up. He also speaks at events organized by the Financial Services Agency and other organizations, and has extensive interaction with the Fintech and Insurtech sectors.

Kimiyasu Kudo

Former Manager of Fukuoka SoftBank Hawks

Kimiyasu Kudo, born in Aichi Prefecture in 1963, is a former professional pitcher who played for 29 years for teams including the Seibu Lions, Fukuoka Daiei Hawks, Yomiuri Giants, and Yokohama BayStars, earning the reputation of a “championship-winning pitcher” with 14 league championships and 11 Japan Series titles. He retired in 2011 with 224 career wins and numerous individual honors, including MVP awards, Best ERA titles, Highest Winning Percentage titles, and five Shoriki Matsutaro Awards, and was inducted into the Japanese Baseball Hall of Fame in 2016. From 2015 to 2021, he managed the Fukuoka SoftBank Hawks, leading the team to five Japan Series championships. While managing, he completed a Master’s degree in Physical Education at the University of Tsukuba in 2020 and entered its doctoral program in 2022, pursuing a PhD in Sports Medicine. He is currently involved in farming and DIY projects, creating handmade baseball fields and play spaces for children as part of his commitment to supporting future generations.

講演者略歴

お客様
山中　理氏

 SOMPOダイレクト損害保険株式会社
取締役常務執行役員
新卒にてシステム開発会社勤務の後、2005年にそんぽ24損害保険株式会社（現・SOMPOダイレクト損害保険株式会社）に入社。2019年には同社情報システム部長に就任後、セゾン自動車火災保険株式会社（現・SOMPOダイレクト損害保険株式会社）にてシステムサービス部長を務める。2022年に執行役員に就任。2025年4月の取締役執行役員就任を経て、2026年4月より現職。
竹田　俊輔氏

 MOTER Technologies社
グループバイスプレジデント・セールス&ストラテジー
新卒であいおいニッセイ同和損害保険会社に入社。国内営業を経験後に海外部門に異動し、欧州・オセアニア・アメリカ地域などグロバールに業務を経験。イギリス・ニュージーランドではGuidewireの導入もリードし、ビジネス部門としての保険プラットフォーム開発のプラクティスを確立。2024年4月から現在のMOTER Technologies社に参画し、これまでの経験を活かしVice Presidentとして新規保険ビジネス開発から販売・マーケティングを推進・統括
ブラッド・ロンツ氏

 CSAA Insurance Group
エグゼクティブバイスプレジデント兼 CIO
保険・金融サービス・コンサルティング業界において 25 年以上のリーダーシップポジションでの経験を有し、テクノロジー変革を通じたビジネス価値の向上に注力。CSAA Insurance Group入社前はCopperPoint Insurance社のCIO として、基幹システムのGuidewire Cloud への移行、およびクラウドネイティブなデータ／インテグレーション基盤構築を主導。IT・デジタルトランスフォーメーション分野のエキスパートとして、Liberty Mutual社、Cummins Inc.社、Price Waterhouse社などで要職を歴任。

ガイドワイア
マイク・ローゼンバウム

 Guidewire米国本社
最高経営責任者（CEO）
Salesforce社でコアCRM製品の管理と市場開拓戦略を率いた後、2019年に最高経営責任者および取締役としてガイドワイアに参画。就任以来、Guidewire Cloudの導入率は500%以上増加し、クラウドによる収益は3倍に拡大。さらにパートナーエコシステムを損保業界最大規模に発展させ、損害保険業界におけるGuidewireの役割を飛躍的に高めることに貢献。（潜水将校として米海軍に所属した経験から）「船、船員、自分」という優先順位付けのアプローチと共に、常にお客様への価値提供に焦点を当て、世界中の保険会社に信頼され、業界をリードするプラットフォーム、アプリケーション、およびコンテンツの構築に尽力している。2025年9月からは、DocuSign, Inc.（NASDAQ: DOCU）の取締役に就任。
ディエゴ・ディヴァレ

 Guidewire米国本社
最高製品開発責任者（CPDO）
サンフランシスコのベイエリア、インド、ヨーロッパにおいて技術と製品開発に従事し、様々な幹部職を経験。Guidewireでは、独自性のある新商品の迅速な市場投入など、損害保険会社のニーズに技術面で対応するという目的の下、設計と戦略開発に携わる。Guidewire入社前は、オランダにあるBaan社でキャリアをスタートし、エンタープライズソフトウェアの経験を積み重ねた後、SAP Labs社にてソフトウェア開発担当バイスプレジデント兼製品・エンジニアリング担当バイスプレジデントを務めた。
江端　美幸

 ガイドワイア ソフトウェア ジャパン株式会社
日本法人代表
2009年に入社以来、一貫して日本の保険会社との関係構築に携わり、顧客ニーズへの深い理解と長期的な視点での支援に従事。2024年3月より、日本法人の代表代理およびカスタマーサクセス部門の日本統括としてリーダーシップを発揮し、同年10月に日本法人代表に就任。社内外の関係者との連携を強化しながら、すべてのお客様にとって円滑かつ迅速なサポートの提供ができるよう日々取り組んでいる。

パートナー企業
垣内　啓子氏

 PwCコンサルティング合同会社
パートナー　コンサルティング保険業界担当
PwC コンサルティング金融事業部保険チームのパートナーとして、日本における Guidewire アライアンスをリード。日本および豪州で 25 年以上にわたり、金融機関向けに新規事業戦略立案、異業種コラボレーション、契約管理・保険金支払管理システム、財務システム導入を伴うオペレーション改革など、幅広い領域でトランスフォーメーションを支援。 阪神淡路大震災と米国でのトルネード被害により 2 度住まいを失った経験から、保険会社のご支援を通して、人や企業が安心感をもって多様で大きな挑戦ができる仕組みを提供する役割に貢献したいと考え、また、豪州での出産・復職を経て、多くのロールモデルの背中を追いかけた経験を原点に、日本のコンサルティング業界が多様な人生とビジネスの経験を持ち合わせたリーダーたちが活躍できる場にすることを、自身のミッションとしている。
岡田浩介

 PwCコンサルティング合同会社
ディレクター　コンサルティング金融事業部保険チーム
PwC コンサルティング金融事業部保険チームのディレクターとして日本におけるGuidewire Practiceを担当。エンジニア10年、コンサルティング15年の経験を通じ、PwCコンサルティングでは主に新規事業創出、業務オペレーション変革、システム刷新の構想策定/パッケージセレクションなどに従事。特に近年ではパッケージやクラウドを活用した案件への参加多数。また、PwCコンサルティングとしてFintech協会に参加し、保険業界／Startupの発展に貢献すべく活動中。金融庁等主催イベントでの登壇およびFintech／Insurtechコミュニティとの積極的な連携・交流を持つ。
島村　純平氏

 株式会社NTTデータ
部長
新卒でNTT DATAに入社後、共同利用型／SaaS型の銀行向け基幹システム、Web・スマートフォンアプリのパッケージ開発に従事。2021年より、大規模アジャイルフレームワークであるSAFeを活用し、組織変革および事業開発の責任者を務める。現在はパッケージ開発の専門知見、Alchemyとの連携による同社のGuidewireビジネス展開を推進するとともに、社内プラットフォームとの連携強化による付加価値向上にも取り組んでいる。
John Harkin氏

 Alchemy社
マネージングディレクター
保険テクノロジー企業Alchemy Technology Servicesの創業者で元CEO。2018年に故郷デリーの経済発展と人材育成を目的に同社を設立した。ロンドンでコンピュータを学び、KPMGやPwCでIT変革を主導、Apple欧州などで国際的な経験を積んだ。30年以上にわたり保険・IT分野でリーダーを務め、DXCなどで要職を歴任。AlchemyはGuidewireパートナーとして成長し、NTT DATAに統合後は同社のグローバル保険事業で指導的役割を担う。地域社会や文化活動にも積極的に関与している。

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