Guidewire

Guidewire Insurance Forum Tokyo 2026

Event Website    |    Contact

"Guidewire has a history of investing in R&D to continually improve its system, which gives us confidence that as our needs evolve, they will evolve with us."

Matt Myers

Senior Vice President
Erie Insurance

Agenda

Agenda

 
Time
  Speakers
12:30
Registration  
13:00

The Dawn of Intelligent Insurance in Japan

Join the Guidewire executive team for a keynote introducing Intelligent Insurance, a new era enabled by modern insurance platforms and AI. The session will explore how platform innovation is driving faster development, greater efficiency, and smarter automation, and how new applications enable more adaptive pricing, stronger risk decisions, and faster, more consistent claims and underwriting outcomes for insurers across Japan.

Mike Rosenbaum
Chief Executive Officer, Guidewire

Diego Devalle
Chief Product Development Officer, Guidewire

Miyuki Ebata
Japan Country Manager, Guidewire

14:15
Break  
14:45

Insurer Success Story

Scaling a Member‑First Insurance Model: How CSAA Insurance Group Delivers Superior Service and Sustainable Growth

Join CSAA Insurance Group’s CIO Brad Lontz to explore how the top U.S. insurer serving 3 million policyholders drives sustainable growth and retention through a focus on serving members. Learn how CSAA utilizes its NextGen cloud platform and AI-driven "Smart Assistants" to augment decisions, reduce friction, and improve communications. This session offers a strategic look at aligning technology with service excellence to create a scalable competitive advantage in personal and commercial lines.

Brad Lontz
Executive Vice President and CIO, CSAA

15:00

Partner Perspectives

Accelerating Insurance Innovation with AI

The Japanese insurance market has reached a definitive tipping point: AI is no longer a "future technology" to be monitored from the sidelines, but a fundamental imperative for operating in today’s competitive, high-risk market. Join PwC partners Hiroko Kakiuchi and Kosuke Okada to understand how insurers can leverage AI to achieve speed to market and gain efficiencies without compromising compliance or security.

Hiroko Kakiuchi
Partner, PwC

Kosuke Okada
Director, PwC

15:20

Insurer Success Story

Software-First Innovation: How MOTER Technologies Accelerates Digital Insurance in 30 Days

This session will explore a software-first approach to motor insurance. Drawing on a decade of Guidewire expertise, Chopper Takeda will demonstrate how MOTER Technologies leverages Jutro Digital Platform and InsuranceSuite to launch branded insurance offerings in just 30 days. Through a live demo of their digital quote flow, learn how MOTER combines customer and partner perspectives to drive rapid digital transformation and capture new business opportunities. You will also get an exclusive sneak peek at MOTER's upcoming Marketplace offering, designed to help insurers further leverage the Guidewire platform.

Chopper Takeda
Group Vice President, Sales / Risk Management Services / Strategy, MOTER Technologies, Inc.

15:35
 Break
 
16:05

Partner Perspectives

Intelligent Insurance Through AI, Platforms & Global Collaboration

In this session, we will introduce Alchemy—one of Guidewire’s key partners that has joined the NTT DATA Group—along with NTT DATA’s initiatives to support transformation for property and casualty insurers. By combining Alchemy’s expertise in Guidewire implementation and operations with NTT DATA’s extensive insurance domain knowledge developed both in Japan and globally, we are strengthening our ability to enhance Guidewire utilization and provide support through a globally integrated delivery model. In addition, as part of NTT DATA’s initiatives in Japan and overseas, we will present concrete examples of advancing insurance operations, including risk assessment using satellite data, AI-driven efficiency improvements in claims processing, and integration with payment platforms.

Junpei Shimamura
Executive Manager, NTT DATA

John Harkin
Managing Director, Alchemy

16:25

Guidewire Japan User Group: Your Shortcut to Expert Knowledge

This short session highlights how the Guidewire user community in Japan builds connections, shares knowledge, and learns from one another. Featuring perspectives from community members on what the community means to them and the value it brings.

16:35

Customer Discussion

Beyond the Core: Unleashing the Full Power of Guidewire Cloud to Shape the Future of Insurance

As the P&C insurance landscape evolves at unprecedented speed, this session repositions Guidewire from a traditional core system to an integrated cloud platform that accelerates the entire business. We’ll explore the impact of connecting the full Guidewire Cloud stack end to end, featuring candid, real-world transformation stories from the senior leaders at Sompo Direct and MOTER Technologies.

Tadashi Yamanaka
CIO, Sompo Direct Insurance Inc.

Chopper Takeda
Group Vice President, Sales / Risk Management Services / Strategy, MOTER Technologies, Inc.

17:00

Motivational Speaker

Changing Yourself to Change the Future: Lessons in Communication Learned from Challenges

Kimiyasu Kudo
Former coach of the Fukuoka SoftBank Hawks

17:25
 Closing Remarks
Miyuki Ebata
Japan Country Manager, Guidewire
17:30
 Cocktail Reception
 
 

||rich text_3744519||

||text_2947218||

Set in the heart of Tokyo’s historic Nihonbashi district, the Mandarin Oriental, Tokyo offers a refined setting that blends contemporary luxury with Japanese tradition—an ideal backdrop for meaningful discussions and high-level exchange.

||rich text_3744528||

||text_3075504||

||rich text_3215287||

Speaker Bios

Customers

Tadashi Yamanaka

Chief Information Officer, Sompo Direct, Inc
After beginning his career at a system integrator, Mr. Yamanaka joined Sompo 24 Insurance Company (currently Sompo Direct Insurance Company) in 2005. In 2019, he was appointed Head of the Information Systems Department, and later served as Head of System Services Department at Saison Automobile & Fire Insurance Company (currently Sompo Direct Insurance). He has served as Executive Officer since 2022, Board Director and Executive Officer from April 2025 and Senior Executive Officer from April 2026.
Chopper Takeda

Vice President of Insurance (BizDev & Strategy), MOTER Technologies, Inc.
Chopper started his career at Aioi Nissay Dowa Insurance Co., Ltd., working in sales for local market before moving to the international division, where he gained global experience across Europe, Oceania, and the Americas. In the UK and New Zealand, Chopper led the implementation of Guidewire and established best practices for insurance platform development from business standpoint. Since April 2024, Chopper has been with MOTER Technologies as Vice President, leveraging this experience to lead and oversee new insurance business development, sales, and marketing.
Brad Lontz

Executive Vice President and Chief Information Officer, CSAA Insurance Group
Brad Lontz is Executive Vice President and Chief Information Officer at CSAA Insurance Group. With more than 25 years of leadership experience across insurance, financial services, and consulting, he focuses on aligning technology transformation with business outcomes. Prior to joining CSAA, he served as CIO at CopperPoint Insurance Companies, where he led the migration of core systems to Guidewire Cloud and a broader cloud-native data and integration architecture. He has also held senior leadership positions at Liberty Mutual Insurance, Cummins Inc., and Price Waterhouse.

Guidewire

Mike Rosenbaum

Chief Executive Officer, Guidewire
Mike Rosenbaum joined Guidewire as Chief Executive Officer in 2019 and has served on our board since then. Since Mike’s arrival, Guidewire has cemented its position as the leading cloud platform serving the P&C insurance industry, growing cloud adoption by over 500%, tripling cloud revenue, and expanding the Guidewire partner ecosystem to become the largest in P&C insurance. Mike’s focus on delivering value for customers, coupled with his “ship, shipmate, self” approach to prioritization, continue to shape the industry-leading platform, applications, and content trusted by insurers globally. Prior to Guidewire, Mike led product management and go-to-market strategy for core CRM products at Salesforce and served in the US Navy as a submarine officer. He has also served on the board of directors of Docusign, Inc. (NASDAQ: DOCU) since September 2025.
Diego Devalle

Chief Product Development Officer, Guidewire
Diego has held numerous executive positions overseeing technology and product development in the San Francisco Bay Area, India, and Europe. In his role at Guidewire, he drives design and strategy to implement engineering goals that address the needs of P&C insurers, such as the requirement to rapidly bring new and differentiating insurance products to market. Prior to Guidewire, Diego served as Vice President of Software Development and Vice President of Product and Engineering at SAP Labs. He began his enterprise software career at Baan in the Netherlands.
Miyuki Ebata

Japan Country Manager, Guidewire
Since joining Guidewire in 2009, Miyuki Ebata has been a trusted partner to insurers in Japan, known for her deep understanding of customer needs and long-term commitment to their success. In March 2024, she stepped into dual roles of Acting Japan Country Manager and Head of Customer Success, leading with a focus on delivering real value to customers through both strategic vision and hands-on support. As of October 2024, Miyuki serves as Country Manager of the Japan office. She remains dedicated to building strong partnerships and ensuring every customer receives seamless, responsive and customer-centric support at every stage of their journey.

Partners

Hiroko Kakiuchi

Partner, Insurance,  PwC
Hiroko is a Partner in the Insurance team at PwC Consulting and serves as the Guidewire Alliance lead in Japan. She has over 25 years of consulting experience in Japan and Australia, supporting financial institutions in transformation across a broad range of areas, from new business strategy development and cross-industry collaboration to operational reform enabled by policy administration, claims management, and finance system implementation. Having lost her home twice—during the Great Hanshin-Awaji Earthquake and in a tornado disaster in the United States—she is committed to supporting insurers in fulfilling their role of providing the foundation that enables individuals and businesses to take on diverse and ambitious challenges with confidence. After becoming a mother and returning to work in Australia, she was inspired by role models who had paved the way. She is committed to helping shape a consulting industry in Japan where leaders with diverse life and business experiences can thrive.
Kosuke Okada

Director, PwC
Kosuke is a Director in the Insurance team at PwC Consulting and member of Guidewire practice in Japan. With 10 years of experience as an engineer and 15 years as a consultant, He has primarily worked on new business creation, business operation transformation, and system modernization planning/package selection at PwC Consulting. In recent years, He has been particularly involved in projects utilizing packages and cloud services. Furthermore, as a member of PwC Consulting, participate in the Fintech Association Japan, actively contributing to the development of the insurance industry and start-up. He also speaks at events organized by the Financial Services Agency and other organizations, and has extensive interaction with the Fintech and Insurtech sectors.
Junpei Shimamura

Executive Manager, NTT DATA Japan Corporation
Junpei Shimamura started his career at NTT DATA as a new graduate, working on shared and SaaS-based core banking systems as well as web and smartphone application package development. Since 2021, he has been leading organizational transformation and new business development initiatives leveraging the large-scale agile framework SAFe. Drawing on his deep expertise in package development, he now drives the expansion of NTT DATA’s Guidewire business in collaboration with Alchemy, while enhancing added value through stronger integration with company’s internal platforms.
John Harkin

Managing Director, Alchemy Technology Services Limited
John is the founder and former CEO of insurance technology company, Alchemy Technology Services, which he established in 2018 in his hometown of Derry to drive economic growth and develop local talent. After studying computing in London, he led major IT transformation programmes at KPMG and PwC and gained international experience at organisations such as Apple Europe. With more than 30 years of leadership in the insurance and IT sectors, including senior roles at DXC, he has helped Alchemy grow into a leading Guidewire partner and now plays an influential role in NTT DATA’s global insurance business following Alchemy’s integration. He is also actively involved in community and cultural initiatives in the region.