See below for more detail on the planned presentations / Demonstrations
Title: A Quick Peek Inside the HazardHub API
Presenters: John Siegman - Senior Director, Operations, Bob Frady - VP, Product Dev – HazardHub
Find out what’s in the HazardHub API? In this session we will be taking a quick, but deep, dive into the HazardHub API. Give us an address and find out all sorts of key factors that go into effective policy rating.
Title: Demo of the LexisNexis® Risk Solutions Claims Workflow Solution on Guidewire
Presenter: Dani Morin - Sr. Manager, Claims Client Engagement
LexisNexis® Claims Datafill and LexisNexis® Police Records through Claims Compass are system-to-system solutions that provide the information needed to more efficiently resolve claims. LexisNexis Claims Datafill provides party, vehicle and policy information at the first notice of loss while Police Records through Claims Compass provides the police report image and data needed to investigate claims. Both solutions are designed to integrate directly with a carrier’s claims management system and to help reduce inefficiencies and overall loss costs.
As a Gold Level sponsor at InsureTech Connect, LexisNexis will provide a demo of Claims Datafill and Police Records through Claims Compass within the Guidewire Cloud claims management system.
InsureTech Connect attendees will see a demonstration of:
• The FNOL workflow integration between Claims Datafill and Guidewire Cloud
• How orders for relevant information are initiated and how to leverage data elements to initiate orders
• Search results, showing how retrieved data populates fields
• How conflicting data is displayed and handled
• Where risk indicators are displayed
• The locations of police report orders, order history and policy data
• PDF versions of reports, along the ingested police report data within Guidewire Cloud
The right data at the right time can help lower costs, reduce cycle time and improve both customer and employee satisfaction. Stop by the Guidewire booth, Booth 851, for a demo of the LexisNexis Claims Workflow Solution at InsureTech Connect today.
Title: Verisk’s LightSpeed Auto Guidewire Accelerator
Presenter: Jeremy Cook
Verisk’s LightSpeed Auto Guidewire Accelerator enables carriers to connect to Verisk analytics and data to support their Auto new business acquisition process with a single integration point, at point of quote.
LightSpeed Auto works within the quote flow and leverages the Guidewire framework and structure that supports policy information, loss information, driving history, and details on vehicles and drivers. It is combined with a fraud and analytics product that can serve as a decision engine to customize workflow and route business appropriately.
The single integration point allows Verisk, while working with the carrier, to easily enable additional data assets and solutions, like TrueVIN information, vehicle symbols, telematics, and credit-based insurance scores.
The Guidewire accelerator already knows how to handle the data and carriers may design unique rules and processes based on the information received from Verisk.
End users can now spend more time verifying information than entering information, and a data forward strategy can support proper and instant segmentation, reduction in quote to bind cost variance, speed of quoting, and account rounding opportunities.
The Guidewire accelerator brings together deep analytics, important information, and customized workflow possibilities while allowing carriers to design meaningful and personal customer experiences.
Title: Making Insurance Convenient
Presenter: Laura Battersby – Solution Engineer
Hi Marley is the intelligent communication platform for the insurance industry. Built by people who know and love insurance, the platform enables hassle-free texting across the entire ecosystem, empowering insurance professionals and delighting policyholders.
Our partners leverage simple and easy-to-use integrations with Guidewire and SSO to launch the application directly from the ClaimCenter. The solution is built on AWS infrastructure, making it easy to scale, without upkeep or onsite maintenance, using the latest version at every login. Our platform is optimized for chromium-based browsers, which allows adjusters to receive pop-up notifications for messages if they are working in other applications alongside the platform. And Hi Marley can seamlessly integrate with a carrier’s system of record or be used as a stand-alone solution!
Join us to see the features and functionality that make Hi Marley uniquely qualified to support the insurance industry and learn how our 40+ customers are reducing cycle times to delight adjusters and policyholders.
Title: Quadient & ClaimCenter: Communications for the Future-Ready Insurer
Presenter: Lisa O’Reilly – Director of Alliances
Quadient® Inspire—enables you to get more out of your Guidewire PolicyCenter, ClaimCenter, & BillingCenter by increasing the speed, accuracy, and number of channels with which you communicate with customers, agents, and brokers. Quadient Inspire fully integrates with Guidewire InsuranceSuite to serve your customers better with integrated customer communications management. Attend this demo session to hear more about how to optimize Guidewire data to improve time to market and the customer experience – all supported by digital transformation and reduction of multiple silos and technical debt.
Title: Fraud Detection is only the Beginning
Presenter: Benjamin Braunschvig Global Head of Partnerships
We all know that claims fraud is a $40 billion problem plaguing the insurance industry. In it’s own right, finding fraud before a claim is paid is an incredibly valuable proposition. But what if highly accurate, highly efficient fraud detection is only the tip of the iceberg? Armed with real-time information about the “true nature” of a claim gives insurance professionals the insight and perspective required to confidently recommend claims be fast tracked for immediate settlement; assign specialists for highly complex or especially traumatic claims; or rapidly assign suspicious claims to the SIU for investigation and resolution.In this session, Shift Technology will demonstrate it’s Ready for Guidewire integration with Guidewire ClaimCenter and will show how P&C insurers can effectively identify fraudulent claims in real-time. The session will highlight how the integration of Shift Claims Fraud Detection and Guidewire ClaimCenter supports the carrier’s multiple business objectives and allows them to be there for their policyholders when needed most.
Title: Claims Should be a Source of Profit
Presenter: Jeff Capobianco - Chief Claims Officer
When it comes to subrogation - the identification and pursuit of third party liability and recoupment in insurance claims - carriers are leaving money on the table. Subrogation is costly, time and labor intensive, and manual. As a result, many carriers are only recovering a fraction of what they should on paid claims. Safekeep is the industry's first Claims Profitability Platform. Leveraging machine learning models built specifically for your claims files, as well as semantic-search capable NLP, rules based automation, and a patented Entity Resolution solution, Safekeep ingests claims files, identifies subrogable opportunities, and pursues the full extent of dollar recoveries. Safekeep is the Zurich Innovation Challenge's Global Gold Winner, as well as a top-10 among Insurtech Insight's Future 50 Insurtech companies. For our carrier partners across all lines of business, including global top-tier commercial lines carriers, top-10 US P&C carriers, mid-market carriers, Insurtechs, Employee Benefits carriers, self-insureds, and specialty underwriters, we are increasing dollar net recoveries by over 20%, while reducing human effort by a factor of ten. As a result, we're increasing profitability, reducing costs, and improving loss-ratios.
Title: ClaimsPay Digital Payment Network
Presenter: Kevin Ostrander, Chief Sales Officer
The One Inc Digital Payments Accelerator significantly reduces the amount of IT resources, time and effort needed, driving innovation and efficiency, and greatly increasing speed to market. Carriers can go live weeks faster. Validated for security, quality and compatibility, the One Inc Accelerator enables carriers to experience lower costs, increased efficiency, and reduced risk. The One Inc Accelerator delivers the capabilities to manage expanded digital one-time or recurring payments via the One Inc Wallet, providing continuity across payment channels.
WHAT IT DOES FOR YOUR BUSINESS
Improved Customer Experience- Give policyholders payment choice, convenience, and control by offering expanded digital methods for making premium payments on their desired frequency and channels. Deliver a seamless experience with the use of the One Inc Wallet.
Decrease Costs- Reduce payment processing expense and increase data security. Go live faster at lower cost.
Reduce Risk- Eliminate check fraud with digital disbursements and remove payment instrument data from your network to simplify compliance.Deliver a seamless, secure, and superior payment experience.
Title: Better data --> Better decisioning --> Better outcomes in insurance
Presenter: Jennifer Linton CEO - Fenris
Completing an insurance policy requires huge amounts of data as underwriters try to process risks as accurately as possible. But manual entry of data is an annoying chore and introduces errors that create problems downstream. Fenris is the single best source for instant insight and enrichment on every one of your applicants and policyholders. We help insurers reduce the monotony and errors in the data collection process by profiling common data elements in the policy application process. The Fenris ENRICH accelerator fills hundreds of data elements with one click. The first modules focus on residential and commercial property policies, but accelerators for personal auto and small business policies will follow shortly. Fenris will also add in capabilities that access our unique life events data to enable you to make the best decisions for your policyholder.
Title: Transforming Property Data into Actionable Intelligence
Presenter: Neil Weiss – National Sales Director
"The Betterview Remote Property Intelligence/Workflow Management Platform was developed with the actual, day-to-day needs and issues of P&C underwriters in mind. For that reason, it does not focus simply on overwhelming workers with a deluge of data, the accumulation of which may only lengthen existing processes and create inefficiencies. Instead, the Betterview focus is on actionable property intelligence, designed to help P&C carriers streamline their workflows and take more decisive actions throughout the policy lifecycle, from new business to loss control to renewal. The result is a decrease in expenses, the prevention of future losses, and an improved customer experience.Our demo will show how we leverage a combination of high-quality property data, proprietary Machine Learning processes, and intuitive common-sense workflow tools to help underwriters work smarter, faster, and more harmoniously with all stakeholders involved. Our suite of property insurance tools includes our signature Roof Spotlight Index, which scores all roofs on a scale of 1-100. With Betterview in their toolbox, any carrier is better equipped to fully understand and act on real property risk."
Title: Providing Actionable Insights from Unstructured Insurance Data
Presenter: Sai Raman – CEO CogniSure
CogniSure will present our solution – a leading SaaS provide custom built for the insurance industry. We will present a background on the problem we solve – unstructured data buried in insurance submissions, loss runs, policies, and schedules; present how we solve the problem with superior data extraction services and analytics which are unparalleled by competitors; provide a background of our leadership; and provide a demo of our submission insights solution and Guidewire Integration.
Title: Becoming a Digital-First Insurance Organization
Presenter: Ruth Fisk – VP Insurance Marketing
Digital-first strategies across insurance operations – for many years seen as an insurers Achilles’ heel – is now becoming a necessity, prompting the need for insurers to act at an accelerated rate as the insurance landscape continues to evolve. To remain competitive, insurance executives need to revisit business and operating models and build a more decisive approach to becoming a more customer-centric organization.
Today’s consumers expect two-way, interactive conversations – a far cry from the one-way, transactional communications of the past. Insurers must implement a digital-first strategy to optimize the customer’s end-to-end journey and provide SMARTER ways of engagement.
Meeting consumer expectations is at the forefront of every insurance manager’s mind, as Insurers seek to exceed their customers’ expectations while still balancing the need to effectively issue policies and pay claims. To do so, the customer experience must have digital tools that support hyper-personalization and two-way customer conversations, offer easy-to-use interfaces, and seamlessly deliver information across customers’ preferred channels and devices. The combined power of Guidewire’s InsuranceSuite & Smart Communications leveraging digital innovation - do just that - and more.
Title: Welcome to the New Frontier in Fraud Detection
Presenter: Mike Wynn, FRISS’ Senior Solutions Architect
Digital-first strategies across insurance operations – for many years seen as an insurers Achilles’ heel – is now becoming a necessity, prompting the need for insurers to act at an accelerated rate as the insurance landscape continues to evolve. To remain competitive, insurance executives need to revisit business and operating models and build a more decisive approach to becoming a more customer-centric organization.
Today’s consumers expect two-way, interactive conversations – a far cry from the one-way, transactional communications of the past. Insurers must implement a digital-first strategy to optimize the customer’s end-to-end journey and provide SMARTER ways of engagement.
Meeting consumer expectations is at the forefront of every insurance manager’s mind, as Insurers seek to exceed their customers’ expectations while still balancing the need to effectively issue policies and pay claims. To do so, the customer experience must have digital tools that support hyper-personalization and two-way customer conversations, offer easy-to-use interfaces, and seamlessly deliver information across customers’ preferred channels and devices. The combined power of Guidewire’s InsuranceSuite & Smart Communications leveraging digital innovation - do just that - and more.
