Billing Market Survey Results

Guidewire BillingCenter Survey

We asked property/casualty insurers about the role of billing and billing operations, systems, and challenges in their organizations. Find out what they said by downloading your free copy of the report.

Carriers have recognized the key role billing plays in customer service. It offers a great opportunity to build customer satisfaction and loyalty – by providing flexibility, accuracy, and prompt resolution of discrepancies. After all, invoices are the only regular form of communication a carrier has with its insureds. And most customer service calls are billing-related.

Transformational billing system change and business flexibility are already a reality for a growing number of carriers of all sizes and lines of business – and they can be a reality for your organization as well.